MCI Careers is hiring Customer Service Representatives to support leading brands in our Customer Service & Support team. In this fast-paced, performance-driven contact center role, you will handle inbound and outbound calls, email, and chat, resolving customer questions, issues, and requests with accuracy and professionalism. You’ll use CRM tools, follow documented processes, and meet clear performance metrics while receiving coaching, training, and opportunities to grow into sales, tech support, and advanced CX roles.
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