Remote Customer Support Specialist - Flexible Hours Job at Sumsub, United States

  • Sumsub
  • United States

Job Description

Sumsub is seeking a Customer Support Operator to join our remote-first team. You will engage customers via chat, resolve issues with accurate information, and document interactions while staying updated on product changes.

This role prioritizes empathy, clear communication, and customer-centric problem solving. Ideal candidates have at least 6 months of B2B/B2C support experience, and familiarity with Zendesk, LiveChat, and Slack.

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Job Tags

Remote work, Flexible hours

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