Job Description

Our values start with our people, join a team that values you! 

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success . Our winning team pursues excellence while learning and evolving
• Career growth . We develop industry leading talent because Ross grows when our people grow
• Teamwork . We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE

Responsible for contractual administration, procurement analytical support, claims recovery, rate filing activities and controls representing financial obligations exceeding $1B in annualized spend.

This position will support Transportation Procurement activities across all modes and transportation providers in support of: Transportation Claims Administration with a value of over $2.5M. Contract management support for a $1B annual contract spend. Execution of analytical processes, recommendations, and a logical process to support cost controls, required service levels and process improvement. Responsible to foster professional and ethical business relationships driven by fair, logical and objective activities for all providers and transportation vendors.

ESSENTIAL FUNCTIONS

Contract Management

• The specialist will retrieve and analyze data, design and build reports and present findings to ensure the effective and efficient use of transportation resources (carriers, equipment, modes, etc).  Reports, addendums and accessorial will be developed and implemented through existing tools (Smart Source, Excel, Access, etc) as well as the Manhattan Transportation Management System.
• This position will develop strategic and tactical performance metrics to support carrier performance meetings, decision making and carrier award selections.
• Analyze datasets and statistics to determine budgetary impact and corporate signing authority.  
• Ensure contract language complies with Ross Legal and Risk Management requirements and proactively manage closure prior to expiration dates.
• All contracts and rate addendums should be current, systemically managed and in master files supporting document retention practices.
• All master systemic and hard files must meet all internal and external audit standards.
• Resource should self-audit and review data to ensure accuracy of information and will be audited by supervisor or manager

Claims

• Collaboratively work with A/P, DCs, Transportation Ops, Merchants, Vendors, Carriers, Insurance Providers and Inventory Control to investigate and recover claims.  Investigation requires multiple systems knowledge and research to include RMS, RDM, and TMS.
• Systemically file claims documentation and recover funds to offset loss.
• Recommend settlements internally and as authorized negotiate settlements on behalf of the company.
• Reconcile claim payments with AP Merchandise and Inventory Control
• Negotiate approved settlements & rate adjustments while maintaining professional and partnering interactions.

Process Management & Administration

• Support problem solving and project activities internally and with 3rd party consultants with data collected and analysis.
• Negotiation of ad hoc rate quotes for all transportation modes as needed.
• Responsible for projects and analytics to support procurement projects, cost savings initiatives or service improvement initiatives.
• Responsible to support the stabilization of all files and systemic tools controlled by the procurement group.
• Responsible for the maintenance of standard operating procedures and workflows for all job duties within the Procurement group
• Special projects as needed by the Transportation Procurement Director and Procurement Managers.

COMPETENCIES

Process & Improvement Development

Analysis & Judgment

Adaptability

Teamwork

Planning & Organizing

Time Management

Customer Service

Integrity

Initiative/Drives Results

Professional Communication

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

• Minimum three (3) years-experience in Transportation or Logistics with direct Claims experience preferred.
• Experience working with Logistics and Transportation Contracts preferred.
• Strong self-motivation and the ability to work independently to complete projects.
• Strong analytical and organizational skills.
• Excellent follow-up and follow-through skills.
• Must have strong written and oral communications skills to communicate effectively with all levels and departments both within and outside the company.
• Detailed oriented with an emphasis on accuracy.
• Flexibility - must be able to receive instructions from multiple managers and prioritize accordingly. 
• High level working knowledge of Microsoft Word, Excel, Access and Power Point.
• Must pass Microsoft Word and Excel aptitude testing.
• Ability to work well with others.
• Ability to travel – less than 10% of the time.  
• Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor.

EDUCATION / CERTIFICATIONS

• Bachelor’s Degree preferred

PHYSICAL REQUIREMENTS

No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility

Job frequently requires sitting, handling objects with hands

Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 pounds

Vision requirements: Ability to see information in print and/or electronically

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback

However, this role can perform duties effectively using a combination of in-office and remote work

SUPERVISORY RESPONSIBILITIES

None

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

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